ABC Hyundai Reviews

I purchased a Genesis a year ago and my sales agent is no longer there. But I referred a friend to the dealership and when I called more than 5 times to follow up on my referral fee, I received the run-around from the sales agent, Jonathan and Finance agent, Robert, who kept saying they would call my bank, but didn't. Then when I finally spoke to the sales manager, the agent lied and said my friend never mentioned my name to the list, which was a lie, Bec she called me from the dealership before purchasing and said she was talking to Jonathan about me and he remembered who I was. From one of my service calls. Lying agent and poor customer service!!!

Derek Smerke over at ABC Hyundai provided excellent service and in a timely manner, very much appreciated as I am heading out of town tomorrow!

A week ago I went in to look around and happily left with a brand new car. It was my first time buying a car and I was very nervous but the staff here made it easy and were very thorough. They found the best possible pricing and worked with what I had. All questions and concerns were answered and discussed. The dealer who assisted me was Terry and he was wonderful. He was very kind and made sure I got everything I wanted in a car. I also had Cody who did the financing and he was also thorough, was very personable, and got me in/out very fast and efficient. I would definitely recommend this place and I am very happy with the service!

My brother just purchased a Honda here that was listed as 17,977. It was somewhat on the higher end of  Hondas in the same bracket that we were looking at  but since we could negotiate the price we went to look at it.

Our salesman mentioned that there was a 1995 recon fee while we were test driving. I thought he meant $19.95. Once we sat down to negotiate they  again stated they charged a $1,995.00  reconditioning fee on every car. In my opinion this should be stated under the price or somewhere on the website because it is misleading. We shouldn't have paid that fee because it's ridiculous and part of their responsibility to sell a car is to make sure it works. We tried to get it waived but it was denied so they split it halfsies. Still not happy about paying it.

They eventually lowered the monthly payment to the higher end of payment he could make by increasing the value of his trade-in but they said they would no longer fix the dent they promised to fix. Once we grew agitated and considered walking they said they would still fix the dent. It was an unnecessary waste of my time as i was also looking to purchase a vehicle but couldn't . It looks like you are getting a good price of a car until you add that recon fee. In the end you are really paying more than you might on the same car at another dealer.

The team that helped me (Erik Walker & Giovanni) stayed focused on my needs, didn't try to push me into a car I couldn't afford and were able to work a financing package that answered all my problems. Amazing service. Best in Class Dealership. COME HERE TO BUY YOUR NEXT CAR.

The team that helped me (Erik Walker & Giovanni) stayed focused on my needs, didn't try to push me into a car I couldn't afford and were able to work a financing package that answered all my problems. Amazing service. Best in Class Dealership. COME HERE TO BUY YOUR NEXT CAR.

This review is for the service department, every time I go in to get my car serviced or have questions they're always on it, especially Tony. It's a busy dealership so don't expect same-day appointments to be available. Customer service is definitely top notch here, everyone is very friendly and helpful.

Had service last week and just wanted to recognize Derek S. for all his help. My car took awhile for the service I needed, I was given a loaner car which was as very helpful. I needed my car by a specific time as I was leaving to California, Derek made sure he called me and updated me the entire Time. When my time constraint was closing in he assured me it would be ready, sure enough it was. Thank you Derek for you superb customer service!!!!

I had a great experience with the service department.  They were able to get me in without an appointment and when they found nothing was wrong, they didn't charge me.  I would definitely return.

I hate car shopping. I literally would opt for a tricycle if my car broke down, but alas it was time to trade in the dumpster fire I was driving. Thinking it was going to be a horrific process, I was pleasantly surprised by the staff, especially Calvin our sales associate. Not only was everything quick and easy, it is apparent the staff went above and beyond to find my new car that I'm absolutely enamored with. Robert from finance was phenomenal too. Shout out to Calvin being a former Washingtonian like myself, and Robert for being a Golden Knights fan. Totally unrelated to vehicles,but it was an added bonus. Having excellent customer service, knowledge about their vehicles, and A+ service made buying a car the least stressful event in my month and I'm a nurse!

Excellent service they really try to help....make sure to see terry, issac and randy when you go

They were able to get us out of a upside down loan and into a brand new car at a better rate I would recommend to anyone and everyone

Took 3hours for an oil change and tire rotation. AND I had an appointment

I went here on a recommendation from a friend. Soooo glad I did.  Alex the Gm introduced me to Jonathan Mason. He was my salesperson. We test drove 5 cars. He knew the details and specs for them and did not once make me feel like I was being sold !  Jonathan took the agony out of buying a car and made it easy.

He got me into a 2016 Tucson turbo in copper color loaded with low mileage and all the bells and whistles.  Best of all the, the panoramic moonroof !!!  

The whole staff at ABC Hyundai in Las Vegas was great !  If you are looking for a car please hit Jonathan mason up.  YOU will absolutely be happy that you did.  
Ps I loved the device so much that I went out and got a couple of gifts for Jonathan and Alex.  Get over there !

Very professional

Can’t say enough about this dealership! First of all if your looking for a car go see Jon Mason! This is the second car in only a few months me and my wife bought. (First one was for her, this is for me) and I need to say this is the BEST dealership I have ever been too! The process was quick and easy and Jon is seriously the best sales guy I have ever dealt with! He took his time and answered all my questions. Was patient in helping me pick a car and and giving pros/cons of each car I was looking at for my needs. The entire finance team was also A+++ there customer service is top notch and a great experience! I went with a new 2018 Sonata sport and man this car is amazing. I will only shop at ABC and only use Jon when I do! Not to say others aren’t great. I cant speak for them but Jon is the best in the business and i speak from a lot of experience! Thank you ABC for my amazing car and for making the process easy!

This was a Service visit. No, not really, just to avail of the free car wash for cars bought at this dealership. My usual Tech, Parde,was on duty. As usual, pleasing personality & efficient. He called the car wash person before he started the paperwork. 3 minutes after completing the paperwork, the car was back & clean. Bam Bam, in & out in 10 minutes. I've had maintenance service done on my car and here 5 times. Always superior service, and job completion within a reasonable time.

The employees here are great,knowledgable and make you feel welcome without the feeling of having to buy anything.

Great place to get your c at serviced.

I bought a car about a year ago and it was a great experience. Now I am looking to trade in. After reading these comments I'm not sure if I want to go in! Lol

Great group of guys there! Trent, Eric and Alex treated us very very good! Looking for a older model vehicle and left with my First Brand New CAR ?... I love ? y’all!!!...

Can't say enough about this dealership! First of all if your looking for a car go see Jon Mason! This is the second car in only a few months me and my wife bought. (First one was for her, this is for me) and I need to say this is the BEST dealership I have ever been too! The process was quick and easy and Jon is seriously the best sales guy I have ever dealt with! He took his time and answered all my questions. Was patient in helping me pick a car and and giving pros/cons of each car I was looking at for my needs. The entire finance team was also A+++ there customer service is top notch and a great experience! I went with a new 2018 Sonata sport and man this car is amazing. I will only shop at ABC and only use Jon when I do! Not to say others aren't great. I cant speak for them but Jon is the best in the business and i speak from a lot of experience! Thank you ABC for my amazing car and for making the process easy!

I messaged About looking for a Hyundai Sonata, with certain features. Eric messaged me back with an even better car that met all my needs. Not only did the car blow me away but being in active duty sometimes people try to push us into stuff. Eric wasn't that way he was very kind and helpful and we negotiated down to a very good price. He is the nicest and best cars salesman I've ever met. And from one Current Active duty Airman, I thank you for all your help and I thank you for your Service as well! Definitely recommend this dealership very friendly staff! Thanks again I love my car!

Great experience with the Sales and Finance team. Went in to check out their 4th of July sale and was assisted by Michael Phelps. Got my still fairly new vehicle paid off where I was severely upside down in, got a new SUV for half the interest rate I was paying before, and I was only there fora little over a couple of hours instead of the all day haggling like most stores.

Great people to do business with

Fast Service friendly Staff prices wasn't too bad !

I highly recommend their service department. Very efficient and their customer service was awesome.

It all started with a oil change and a tire rotation, then my wife told me to go look at the Kona and Tucson, then I walk back to my wife saying ???Yeah they have them and they???re both really nice???. Then we both decided to go look again and Preston came to say hi and proceeded to show us the Kona and told us all the great features but my wife really had her eye on the Tucson, so we got to sit and feel for the Kona then the Tucson. Long story short we loved the Tucson and ended up trading in our Elantra GT and we are very Happy with our New Hyundai Tucson 2018!!! We were only suppose to get an Oil Change ?

It all started with a oil change and a tire rotation, then my wife told me to go look at the Kona and Tucson, then I walk back to my wife saying “Yeah they have them and they’re both really nice”. Then we both decided to go look again and Preston came to say hi and proceeded to show us the Kona and told us all the great features but my wife really had her eye on the Tucson, so we got to sit and feel for the Kona then the Tucson. Long story short we loved the Tucson and ended up trading in our Elantra GT and we are very Happy with our New Hyundai Tucson 2018!!! We were only suppose to get an Oil Change ?

Second vehicle purchased through ABC Hyundai. Have nothing but good things I say about the sales and finance team.

All the staff are really accommodating,
Thank You Cole, Eddy, Randy and Trent...
they will do the impossible....

I'll make this short. I bought my car in cash, so I knew I wasn't going to be as priority as a finance customer, but they made the process as easy as a commission based dealer could. The facility was beautiful, my sales person, Eddy, was professional and respectful, and they gave me a very good deal on a beautiful car that I'm very happy with. My experience was overall, good. Thank you. I will consider again when I'm ready to finance my next vehicle.